Shipping policy

🚚 Aur0ra5 Shipping Policy

At Aur0ra5, every product is made to order — reducing waste and ensuring the highest print quality for each piece. Because your item is created just for you, please allow a few extra days for production and fulfillment before it ships.

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🕓 Processing & Fulfillment Times

• Production time: 2–5 business days after your order is placed.

• Fulfillment: Orders are automatically routed to the nearest Printful facility to reduce delivery times and carbon footprint.

• You’ll receive an email with tracking information once your order has shipped.

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🌎 Shipping Regions

We currently ship to:

• United States

• South Korea

At this time, we do not ship to other countries. Orders placed from unsupported regions will be automatically canceled and refunded.

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💵 Shipping Rates

Shipping costs are calculated at checkout based on destination.
Typical flat-rate pricing:

Customers are responsible for all shipping fees at checkout.

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📦 Delivery Times

• United States: 3–6 business days after fulfillment

• South Korea: 7–14 business days after fulfillment
  (Delivery times may vary due to customs or local postal service delays.)

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🚨 Order Tracking

Once your order has shipped, you’ll receive an email containing a tracking number.
Please allow up to 48 hours for tracking updates to appear.

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⚠️ Lost or Delayed Shipments

If your package has not arrived 30 days after the estimated delivery date, contact us at info@aur0ra5.com so we can investigate.
We are not responsible for delays caused by customs, incorrect shipping addresses, or local carrier issues.

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❌ Return-to-Sender or Undeliverable Packages

Packages returned to Printful due to incorrect address information or refusal of delivery cannot be re-shipped without a new shipping charge.
Please verify your address carefully during checkout.

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✉️ Questions?

For any shipping-related inquiries, contact info@aur0ra5.com with your order number.