Contact information
✉️ Aur0ra5 Contact Information
We’re here to help with any questions about your order, shipping, or product details.
Because each Aur0ra5 item is made on demand, most issues can be resolved quickly by email.
📬 How to Reach Us
Email: info@aur0ra5.com
We typically respond within 1–2 business days.
🕒 Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed
(We monitor messages during weekends for urgent delivery issues.)
🏢 Mailing Address
Aur0ra5 Studio
100% On-Demand Production
Managed via Printful Fulfillment Centers
Note: This address is for legal correspondence only. Returns are not accepted at this location.
💬 Need Help with an Order?
If your order arrived damaged or defective, please email info@aur0ra5.com within 30 days of delivery.
Include:
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Your order number
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A brief description of the issue
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A photo of the damaged or incorrect item
We’ll review and respond promptly with next steps.
🌐 Social & Brand Links
Follow Aur0ra5 for updates, new releases, and exclusive drops:
Instagram: https://www.instagram.com/aur0ra5.kpop/
Website: www.aur0ra5.com